KLEVR ANSWER CENTER

Straight answers. No sales maze.

The questions customers ask most about KLEVR equipment, monitoring, installation, cameras, coverage and account terms—answered directly.

QUICK ANSWERS

What do you want to know?

Pricing and service terms shown are KLEVR’s current published starting terms.

01

How much does a KLEVR home security system cost?

KLEVR systems start at $299 upfront for KLEVR Core. Five coverage tiers are available through KLEVR Max at $699 before optional cameras, installation, shipping, and tax.

02

How much is KLEVR professional monitoring?

KLEVR professional alarm monitoring starts at $17.99 per month with a 36-month service agreement. A flexible month-to-month option is also available at $24.99 per month.

03

Where is KLEVR monitoring available?

KLEVR professional monitoring is available across all 50 U.S. states, Canada, and the Bahamas.

04

Where is KLEVR professional installation available?

Professional installation is currently available in East Texas. KLEVR is working to expand technician coverage to additional areas.

05

Can I install KLEVR myself?

Yes. KLEVR alarm systems are designed for Plug & Play installation and arrive pre-programmed and labeled. Professional installation is optional where available.

06

What alarm equipment does KLEVR use?

KLEVR is built around the Ajax security ecosystem, including Hub 2 Plus, Ajax sensors, keypads, app control, and compatible wired video options.

07

What camera options does KLEVR offer?

KLEVR offers a $199 Indoor Cam, a $249 Doorbell Camera, a $149 AJAX Indoor MotionCam, a $229 AJAX Outdoor MotionCam, and Ajax hardwired multi-camera tiers for broader NVR-based video coverage.

08

Is AJAX BatteryCam HL coming to KLEVR?

Yes. KLEVR is preparing to add AJAX BatteryCam HL as a future camera option. It is being previewed as Coming Soon; KLEVR pricing, launch timing, availability, and final supported configuration will be announced when the product is ready for sale.

09

What is an AJAX MotionCam?

AJAX MotionCam is a security motion detector with a built-in camera for alarm photo verification. When the detector identifies motion while armed, it sends the alarm through the Ajax hub and can attach photos so the event can be visually assessed. It is not intended to replace an always-on live-view surveillance camera.

10

Does AJAX MotionCam connect directly to my home Wi-Fi?

The MotionCam detector communicates with a compatible Ajax hub using the Jeweller protocol for alarms and events and the Wings protocol for photos. The detector itself does not join the home Wi-Fi network like a conventional Wi-Fi camera, although the Ajax hub can use Ethernet, Wi-Fi, or cellular connectivity depending on the hub and configuration.

11

Why use MotionCam instead of only traditional Wi-Fi cameras?

They solve different problems. A traditional Wi-Fi camera is useful for live viewing and continuous video features. MotionCam is purpose-built for intrusion detection and alarm verification: PIR motion detection triggers the security event, and a photo helps verify what caused it. This reduces reliance on the home Wi-Fi network at the detector and keeps the visual-verification device inside the Ajax alarm architecture.

12

How much is a KLEVR Medical Alert System?

KLEVR Medical Alert Systems have a one-time $249 equipment fee with free setup. 24/7 emergency protection is $19.99 per month with no contract.

13

How does the KLEVR Medical Alert System communicate?

The Medical Alert System uses Wi-Fi and cellular communication and can be expanded with unlimited compatible additional devices as needs change.

14

What happens if I cancel KLEVR monitoring?

Customers on the 36-month monitoring term have a $250 hassle-free cancellation fee. Month-to-month customers pay one final month of base monitoring to cover account shutdown and offboarding.

15

Does KLEVR offer Afterpay?

Eligible customers can use Afterpay through Square for the amount due at checkout. Recurring monitoring is billed separately to a saved payment card.

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Explore KLEVR systems, professional monitoring, Ajax technology, published cost comparisons and our explanation of common alarm-industry pricing practices.