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CLEAR SERVICE TERMS

Terms of service.

Quotes and orders

A quote request or saved build is not a purchase, installation booking or monitoring activation. Final equipment, service availability, installation scope, shipping, tax and recurring charges are confirmed before an order is completed. A written installation or monitoring agreement may contain additional transaction-specific terms.

Equipment and payment

You purchase and own your equipment, subject to any separate financing agreement. Ajax DIY alarm systems start at $299. Taxes, shipping and optional items may add to the total. Square handles checkout. Eligible orders may use Afterpay for the amount due at checkout; approval and availability are determined by the provider. Monitoring and other recurring services remain separate from equipment financing.

Monitoring choices

The $17.99/month professional alarm monitoring plan requires a 36-month agreement. The flexible $24.99/month plan is month to month and has no long-term contract. Cancellation, offboarding, billing and any service-specific fees are governed by the agreement shown for your selected plan. Optional camera or other services can have separate recurring charges.

DIY setup and professional installation

Prepared DIY systems arrive pre-programmed and labeled. You are responsible for following device placement, mounting, connection and activation instructions and completing the required testing. Adhesive mounting is suitable only where device instructions and surfaces permit it. Some equipment or locations need screws.

Professional hardwired camera installation in East Texas starts at $1,299 for the base installed package. Final pricing depends on equipment, camera placement, wire runs, attic access, floors, tax and site conditions. Financing is available at 9.99% APR subject to approval and lender terms. Installation timing and availability are confirmed individually.

Returns and workmanship

Any return window, money-back guarantee or workmanship warranty offered for your transaction must identify its eligibility, duration, exclusions and claim process. Published commitments are listed below when adopted. Contact KLEVR before returning equipment or arranging warranty work. Applicable rights and the written terms supplied for your purchase continue to apply.

You own your equipment

Equipment is purchased separately from monitoring. Any financing remains subject to its lender agreement.

No long-term contract on month-to-month plans

Choose the $24.99/month flexible monitoring plan. Cancellation and offboarding terms still apply; the $17.99/month plan has a 36-month agreement.

Alarm handling and limitations

Active monitoring handles qualifying alarm signals according to your account instructions, equipment, communication availability and local verification/dispatch procedures. Emergency response is provided by the appropriate authorities and is not guaranteed to occur within a particular time. Keep contact details and permits current, maintain power and communications, and follow testing and maintenance instructions. App notifications do not replace emergency services. Call 911 directly for an emergency when you can.

Privacy and contact

Our privacy policy explains how request, order and website information is handled. Questions about your quote or service should be directed to support@klevrchoice.com or (210) 595-9103.

Professionally monitored 24/7

(210) 595-9103 · support@klevrchoice.com

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KLEVRby DEFENDR SECURITY

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© 2026 DEFENDR SECURITY. KLEVR is a DEFENDR SECURITY brand. Professional monitoring: 50 states · Canada · Bahamas · From $17.99/mo. Service terms apply.
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